Customer complaints can be logged online or can contact wahl customer care executive All non rechargeable battery defective products will be replaced free of cost by wahl service centre within warranty period of 24 months from date of purchase, trimming range: 0.5 - 22 mm. Charging Time 180 min Wahl will repair defective parts of all corded grooming products free of cost with in warranty period of 24 months from the date of purchase Wahl will repair defective parts of all styling corded products free of cost with in warranty period of 12 months from the date of purchase